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Policies & Terms

Policies

Delivery

When will I get my order?
At Blushworthy Blossom, each item is crafted with love and care, which means it takes a little time to get everything just right. Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but you can expect:

  • USA: 3–4 business days
  • Europe: 6–8 business days
  • Australia: 2–14 business days
  • Japan: 4–8 business days
  • International: 10–20 business days

Where will my order ship from?
We work with a print-on-demand fulfillment company that has facilities around the world. Your order will ship from the location best suited to reach you quickly and efficiently!

Will I be charged customs for my order?
An additional customs and tax fee may occur on international orders. This fee is not within our control and is determined by your local customs office. Since customs policies vary widely by country, we recommend checking with your local customs office to see if duties and taxes will apply to your purchase.

My order should be here by now, but I still don’t have it. What should I do?
If your order hasn’t arrived yet, please help us out by doing the following:

  • Check your shipping confirmation email for any errors in the delivery address.
  • Ask your local post office if they’re holding your package.
  • Check with your neighbours in case the courier left the package with them.

If the shipping address is correct, and the package wasn’t left at the post office or with a neighbour, get in touch with us at connect@blushworthyblossom.com with your order number, and we’ll look into it for you.

If you find a mistake in your delivery address, we can send you a replacement order, but you will be responsible for shipping.


Orders

How are your products made?
At Blushworthy Blossom, we collaborate with a print-on-demand drop shipper. They have locations worldwide, so your orders are printed and shipped from the facility that can fulfill your order most efficiently, based on your location.

How do I track my order?
Once your order ships out, you’ll receive a tracking link via email. If you have any questions about your tracking or shipment, feel free to reach out to us at connect@blushworthyblossom.com .

I received a wrong/damaged product. What should I do?
We’re so sorry if the product you ordered arrived damaged or incorrect. To resolve this for you quickly, please email us at connect@blushworthyblossom.com within a week of receiving your order. Include photos of the damaged product, your order number, and any other details you have. We’ll get back to you with a resolution as soon as possible!


Returns & Refunds

What’s your return policy?
We don’t offer returns and exchanges, but if something is wrong with your order, please let us know by contacting us at connect@blushworthyblossom.com . We’re here to help!

Do you offer refunds?
Refunds are only offered to customers who receive the wrong items or damaged items. If this applies to you, please contact us at connect@blushworthyblossom.com with photos of the wrong or damaged items, and we’ll take care of it for you.

Can I exchange an item for a different size/color?
At this time, we don’t offer exchanges. If you’re unsure which size would fit best, be sure to check out our sizing charts—we have one for every item listed on our store, in the product description section. In rare cases, it’s possible that an item you ordered was mislabeled. If that’s the case, please let us know at connect@blushworthyblossom.com within a week of receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one or issue a refund.


 

Terms and Conditions

These terms and conditions outline the rules and regulations for the use of Blushworthy Blossom’s website, located at blushworthyblossom.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Blushworthy Blossom if you do not agree to all of the terms and conditions stated on this page.

1. Intellectual Property Rights

Unless otherwise stated, Blushworthy Blossom and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this from Blushworthy Blossom for your personal use, subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from Blushworthy Blossom
  • Sell, rent, or sub-license material from Blushworthy Blossom
  • Reproduce, duplicate, or copy material from Blushworthy Blossom
  • Redistribute content from Blushworthy Blossom (unless content is specifically made for redistribution)
2. User-Generated Content

Parts of this website may offer users the opportunity to post and exchange opinions and information. Blushworthy Blossom does not filter, edit, publish, or review comments before their presence on the website. Comments do not reflect the views and opinions of Blushworthy Blossom, its agents, or affiliates. Comments reflect the views and opinions of the person who posts them. To the extent permitted by applicable laws, Blushworthy Blossom shall not be liable for the comments or any liability, damages, or expenses caused and suffered as a result of any use of and/or posting of and/or appearance of the comments on this website.

Blushworthy Blossom reserves the right to monitor all comments and remove any comments that can be considered inappropriate, offensive, or cause a breach of these Terms and Conditions.

3. Product Information

We strive to be as accurate as possible when describing our products on the website. However, we do not guarantee that the product descriptions, colors, sizes, prices, or other content available on the website are accurate, complete, reliable, current, or error-free. If a product offered by Blushworthy Blossom is not as described, your sole remedy is to return it in unused condition.

4. Pricing, Payment, and Customs Fees

All prices are listed in USD and payment is required at the time of purchase. We reserve the right to change prices at any time without notice. We accept payment through credit cards/WooCommerce, and your information is processed securely through our payment gateway.

For international orders, you may be responsible for additional customs duties and import taxes. These fees vary by country and are typically charged by the carrier upon delivery. Please check your country’s import policies for more information.

5. Shipping and Delivery

Orders will be processed and shipped according to our Shipping Policy above. Please review the shipping details for estimated delivery times and potential fees. Blushworthy Blossom is not responsible for delays caused by the carrier or customs.

6. Returns and Refunds

Our return and refund policies are outlined on our Returns and Refunds Policy above. Please review these policies before making a purchase. Refunds are only offered under specific circumstances, such as receiving a damaged or incorrect item.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Blushworthy Blossom shall not be liable for any damages that result from the use of, or the inability to use, the materials on this website or the performance of the products, even if Blushworthy Blossom has been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless Blushworthy Blossom, its directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of this website or your breach of these terms.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New Brunswick, Canada, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

10. Changes to These Terms

Blushworthy Blossom reserves the right to revise these terms and conditions at any time. When we make changes, we will revise the “Last Updated” date at the bottom of this page. Your continued use of the website following the posting of changes means you accept those changes.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at connect@blushworthyblossom.com.

Last Updated: August 2024